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STEPS Team Leader

London Borough of Hackney
Hackney, London
£57,177 - £59,220
Closing date
9 Jun 2024

Job Details

STEPS Team Leader

Job Number: HCAA01939

DBS Required: Yes

Agreement Type: Permanent

Work Pattern: Full Time

Contracted Hours: 36

Salary: £57,177 - £59,220

Hackney is one of Britain’s most exciting and fastest-changing boroughs. We have changed the reputation, not just of the Council, but of Hackney itself. The challenges that have arisen over the last two years have intensified the need for action and we are determined to rebuild Hackney for, and with, our diverse communities.

City and Hackney Public Health Service is a vibrant and dedicated team, serving the populations of both Hackney and the City of London and known for being innovative and passionate about improving the health of our local populations. Having recently been restructured, the team is on a journey to transform the authorities, to take a ‘Health in All Policies’ approach.

The City Corporation is the governing body of the Square Mile, dedicated to a vibrant and thriving City, supporting a diverse and sustainable London within a globally successful UK, aiming to contribute to a flourishing society, shape outstanding environments and support a thriving economy.

If you would like to find out more information about Public Health in Hackney, please click on this link:

STEPS provides a specialist, intensive outreach programme, delivering relationship-based, trauma informed practice to a population of vulnerable adults in Hackney and the City of London. This population has experienced three or more disadvantages, these include: substance use, enduring psychological distress and trauma histories, homelessness, and involvement in the criminal justice system. STEPS supports these adults to gain greater control over their lives and to improve their health and well-being. The programme is delivered within the national Making Every Adult Matter framework (MEAM).

Responsibilities of the role

This role will manage and develop STEPS, supervising and guiding the work of highly skilled practitioners who will be responsible for delivering a range of psychosocial interventions and coordinating appropriate social and health services for people experiencing multiple disadvantages. The role will establish and maintain effective working relationships with key managers in statutory, voluntary, and other delivery sectors across homelessness, criminal justice, substance use and mental health. The post will oversee referrals of individuals to specialist agencies where necessary, particularly in relation to safeguarding and mental health. The postholder will be required to complete regular reports, demonstrating the effectiveness of the service in delivering outcomes.

Requirements of the role

The postholder will have a relevant professional or vocational qualification (e.g., nursing, social work, mental health, education, criminal justice, youth work, therapeutic or equivalent). You will also have significant experience and extensive knowledge of working with clients with mental health, homelessness, substance use, and criminal justice needs. Significant experience of working to build trusting relationships with clients with complex needs and delivering a range of psychosocial interventions. Knowledge and understanding of Trauma Informed Practice. Extensive experience of outreach work with underserved populations. Experience of working in partnership with other agencies. An enhanced DBS checks.

There is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services. Hackney is one of London’s most vibrant and diverse boroughs. It’s one of the most sought-after areas to live in London with good schools, parks, and local amenities, as well as great transport links and vibrant and diverse communities.

If you want to work in a place where you can represent our values, so we achieve the best for our residents, please click on the apply button below.

The recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs.

When applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge, and experience.

We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions or any part of the application form.

This application process replaces a supporting statement.

Closing date for applications: 9 June 2024 (22:59).

Interview date: 19-20 June 2024.

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included, and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently underrepresented in our workforce.

The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:


Hackney is one of the most vibrant and diverse places in the world. More than 100 languages are spoken in the borough.
It’s a stone’s throw to the City and a bus ride to the West End.
It is an inner London borough where one third of the area is parks or open space, where transport links are improving and more people are choosing to live.


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