Youth Worker Manager

Chance UK are looking for a highly motivated and innovative Youth Work professional to the role of Youth Work Manager. The role will work with the middle managers and existing staff and volunteer team to grow and develop Chance UK services, focussing on the 5-13 age group. 

We are looking for an experienced, dynamic, qualified professional with significant experience of managing excellent universal Youth Work programmes for large numbers of children and young people.

They will support and develop the Youth Work team and identify and cultivate existing and new programmes of activity for young people across Chance UK’s services. They will introduce continual improvements and ensure best practice in all service delivery whilst managing and achieving in line with KPIs. 

Please note that we operate a mixed delivery approach which would required employees to have the rights to work in the UK and based in the UK.

About you

The successful candidate will have significant experience of direct support and supervision within a youth service, managing staff and performance, and quality assurance. They will be working directly with the young people and staff team during Youth Work sessions and will take a highly flexible approach to their working pattern. To be considered for this post it is essential that you have a proven record of delivering high quality services and interventions to a range of children. It is also a pre-requisite that you possess knowledge and understanding of legislative framework and polices relating to children’s services. This includes safeguarding, child protection and criminal justice. 

Role Competencies

Duties and responsibilities

• To develop and motivate the staff team, including youth workers and volunteers, to provide an exceptional offer for young people, and coaching them to achieve their full potential
• Leading your team to deliver outreach and group work activities, ensuring standards of behaviour in groups settings are maintained. Stepping in to support face-to-face delivery directly with children, young people and families through 1:1, group work and or online support where needed and required
• Delivering a strong performance management culture: completing case file audits, ensuring accurate recording of information and data
• Reporting to management on the performance of delivery against contract targets and sharing insights and case studies to promote the work of the organisation and our impact
• Acting as the first point of contact for all safeguarding concerns across your team and working the on call safeguarding line on a rota system
• Ensuring child protection procedures are followed and that the safeguarding of young people is paramount. Debriefing with your team following challenging situations
• Assisting in recruitment processes of Youth Workers
• Ensure the charity has a robust approach to risk management, including person centred risk assessment and risk management processes
• Developing and maintaining strong community relationships with external stakeholders i.e. schools and colleges, and developing relationships with youth networks in your area. Exploring areas for joint working where appropriate
• Ensuring that all delivery activities are delivered within budget and evaluated according to the project framework
• Management of delivery activities budget across multiple project streams

Please note that Chance UK is committed to safeguarding and promoting the welfare of children and young people and therefore our recruitment process for this post will include an enhanced DBS check.