Residential Support Officers

North Kent College
Hadlow, Tonbridge, Kent
£23,500 plus shift allowance per annum, pro rata
Closing date
20 May 2022

Post:               Residential Support Officers

Hours:            37 hours per week, 40 weeks per annum

Salary:            £23,500 plus shift allowance per annum, pro rata.

Location:       Hadlow College

Hadlow College, one of the North Kent College campuses, provides residential accommodation to help students fully engage in their studies.

We have an exciting opportunity to join our Residential team as a Residential Support Officer, working on a shift rota basis including evenings, nights and weekends across the three academic terms when students are in residence.

We are also able to offer the option of living onsite in staff accommodation if you choose.

With an appreciation of working with young people living independently, often for the first time, you will have responsibility for ensuring the physical safety and wellbeing of students living in residential accommodation.  You will also work collaboratively to ensure positive engagement of residential students in all aspects of college life including participating in the delivery of a student-centred, diverse and exciting programme of engagement in a personal and social development programme, which includes learner voice, the Student Union, enrichment and health and wellbeing activities.

As safeguarding is paramount, you will have an excellent understanding of student safeguarding and welfare including the relevant legislation and the National Minimum Standards for residential provision.

You will also be educated to a minimum level 3 in a related discipline i.e. social care, mentoring, informal education or youth work and hold a minimum level 2 qualification in English and Maths.

Experience of working in an education and/or residential setting would be an advantage as will an understanding of the barriers that can impact student engagement in further and higher education.  

Strong organisational skills, excellent communication and a high standard of computer literacy are also essential requirements as well as the ability to relate to students across all levels of study and the ability to build professional relationships with staff in college and with community partners.  

In return, you can look forward to an excellent benefits package including 33 days holiday plus bank holidays (pro rata), local government pension scheme, life assurance, free parking and onsite restaurants. In addition to the above, you will enjoy discounts on college related provision e.g.  gym membership and beauty treatments. 

The pro rata salary for this role is circa £23,550, inclusive of holiday pay and shift allowance.

For an informal discussion about these posts or to find out further information, please contact

Closing date for applications: Friday 20th May 2022.

We are committed to safeguarding and promoting the welfare of students. All appointments are subject to the receipt of a satisfactory Enhanced DBS check, providing it to the College for review. 

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