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Childline Counsellor

Employer
NSPCC
Location
Northern Ireland
Salary
£24,261 FTE per annum plus 3.5% Rota Allowance
Closing date
30 Sep 2021

Job Details

Childline Counsellor

Annually: £24,261 FTE per annum plus 3.5% Rota Allowance

Region: Northern Ireland

Location: Foyle Service Centre

Department: Childline

Vacancy Type: Permanent

Working Hours Per Week: 21

Closing Date: 30 September 2021

Every childhood is worth fighting for. This is our belief. It drives us. And it’s why our National Services team never stop sharing our learning, information, advice and support with everyone who needs it. Join us as a Childline Counsellor, and help us make a contribution that makes a difference.

As a Childline Counsellor you will provide a safe and effective helpline service for children and young people contacting Childline with a wide range of issues. You will be able to communicate with children and young people by phone, email and live 1-2-1 chat.

You will have the ability to work actively with children and young people, assisting them to explore their feelings and options, using a range of helping strategies and the Childline counselling model. Taking guidance and feedback from supervisors, you will work alongside volunteers to ensure that a quality response is given to every child or young person who contacts Childline.

You will have the proven ability to engage with children and young people as well as up to date knowledge of child protection systems, best practice, research and legislation and the ability to recognise indicators of a child protection risk. You will be committed to protecting and enhancing the lives of children and young people.

Childline is a 24 hour, 7 day a week service and is open for children and young people 365 days a year.

Shift patterns can be discussed further at interview, due to Covid-19 these patterns may change, so some flexibility would be desirable.

For further information please contact Georgina.McGlinchey@NSPCC.org.uk.

We are committed to safeguarding and promoting the welfare of all children and vulnerable adults and expect all staff, volunteers, agency workers and consultants to share this commitment.

Company

The NSPCC’s purpose is to end cruelty to children. No matter who we are - social worker, policy adviser, fundraiser, press officer or anything else - we all strive towards this single aim. It’s why so many of us are wearing the FULL STOP badge when we set off for work. And it’s this passion that makes our staff our greatest asset. So if you think we have that in common, there’s more you should know. To find and keep hold of the people who make a difference, we reward you with a salary that recognises the skills you bring to the job, provide training opportunities, 29 days’ annual leave and more.

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