Location: Based at Monarch Court, Hackney Wick
Responsible to: Housing Co-ordinator
Salary: Grade C.1; £20,548 per annum; £16,438 per annum (pro rated 28 hrs per week)
Hours: 28 hours per week to be worked on a shift rota basis including working a minimum of 3 weekends out of 5 along with regular shifts; (for example: 8.00am - 4.00pm, 10.00am - 7.00pm, 2.00pm - 10.00pm mostly).
Annual leave: 28 days per annum pro rata 22 days (inclusive of public holidays)
Other Benefits: Pension scheme and free confidential telephone counselling service
The aim of this post is to provide a direct housing service to vulnerable young people aged 16 – 25. This post will assist young people to move on to independent living including referral management, initial assessments, upholding of house rules, benefit support, budgeting and life skills support. This post requires close working with a range of agencies such as Floating Support, Housing Services, Housing Benefits and Children Services. They will provide quality information, advice and guidance and support to Residents with regards to the claiming of housing related benefits. To work with colleagues to reduce rent arrears whilst following Rent Policy regarding arrears and notification periods. To work with the Rent Coordinator to recover rent arrears from residents and ensure that payments plans are drawn up and carried through.
The housing project provides short term temporary accommodation for 87 single homeless vulnerable young people aged 16 to 25 from a variety of backgrounds including: offending, mental health, domestic violence and alcohol & drug abuse. The hostel reception is open 24/7 – 365 days a year.