Product Analyst (Social Worker)
Are you as bright as a button?
You don’t have to be a techie to work at Liquidlogic! We already have a number of social workers and ex-Local Authority employees in the company working as Product Analysts but we’re looking for more.
Our applications are web based workflow solutions which include mobile apps and customer portals, providing modern and intuitive user interfaces to support critical processes for both social workers and the public. As a Product Analyst with us your role will be to support the development, design and implementation of our solutions in Local Authority Social Care and Children’s Services departments, where we have become the market leader in the space of just 12 years.
Training will be provided, so as long as you have an understanding of the Social Care and Children’s Services & Education Management sectors plus a keen interest and enthusiasm for IT then you will fit right in. If you have an understanding of Business Transformation, then even better!
As a Company we offer good career opportunities and we pride ourselves on our reputation of promoting from within, we’re also very proud to have received the Best Company Accreditation this year!
Day to day you will be using your skills to build and test forms within the system, maintaining the highest of standards along the way. We will need you to use your excellent communication and people skills as you be spending a lot of time with our customers. You will also need to use your persuasive skills, our customers expect the best, so you will need to be super organised and self-motivated to be able to juggle a complex workload to ensure deadlines are met.
Once you are fully trained you will be able to recognise, analyse and solve issues and be confident in responding to customer queries, and most of all you will be working for the best software provider in Leeds!
Don’t just take our word for it, here are some comments from our customers and employees shouting about how great we are and check out our website and read some of ‘Our Stories’ :
“Friendly, knowledgeable members of staff, willing to help even when we contact them at short notice.” (Customer)
“The professionalism and customer support is high standard, I feel like a valued customer.” (Customer)
“Staff of all levels are approachable and interested in resolving issues/problems.” (Customer)
“It’s a well organised professional company that understands its clients and looks after its staff.” (Current employee)
“My manager is one of the main reasons I still enjoy working at Liquidlogic and I highly regard my manager as an excellent leader.” (Current employee)
Apply now to join the Liquidlogic family and make it in time for the next social sarnie!