Housing Support Assistant

Recruiter
Location
Reading, Berkshire
Salary
£16,436 - £22,000 pa
Posted
12 Oct 2017
Closes
27 Nov 2017
Hours
Full Time
Contract Type
Permanent

HOUSING SUPPORT ASSISTANT

YMCA READING

Salary: £16,436 - £22,000 pa

Hours: 37.5 per week, shift work - includes evenings, weekends, bank holidays. Plus on-call duties 

Role Overview

To ensure the delivery and implementation of high quality housing support in accordance with current and regularly reviewed excellent practice. Working as part of a small but busy housing support team, you will be the first point of call for a variety of enquiries from residents and the general public.  
 
Duties will include (not exhaustive):

  • Providing a professional and welcoming environment for all residents and visitors
  • Maintaining administrative tasks to support the efficient running of the hostel
  • The delivery of the highest levels of good customer service
  • Act as a central point for customers and any external agencies
  • Be aware of the general wellbeing of the customers – highlighting any concerns to relevant staff members
  • Be responsible for any cash transactions and providing receipts for rental payments or user group payments
  • Assisting with room turnovers, including cleaning and replenishment of the rooms
  • Ordering room stock    

To Apply 

To apply, please download and complete the application form from the 'Supporting Documents' section below, and send it to recruitment@ymcareading.org or phone 0118 9575746 to find out more.

Closing date for applications: 27th October 2017, 12.00pm (midday).

Supporting documents